Mobile & Online Banking Safety Tips from PCB (2024)

Mobile & Online Banking Safety Tips from PCB (1)

Below are simple tips to help you keep your accounts safe online.

  • Use unique passwords for all financial online accounts. Never share your password, account number, Password/PIN or answers to security questions.
  • Change your passwords frequently. PCB recommends changing your passwords every 60 days.
  • Do not save credit/debit card, bank account or routing numbers, or other financial information on your computer, phone or tablet. Instead, keep a list that is stored in a safe, secure place away from your computer.
  • Be careful when using a password on a mobile device. Set your devices to automatically lock after a selected period of time to ensure no one can access your smartphone, tablet or laptop.
  • Do not give your financial information over the phone or Internet if you do not know who is asking for it. Call the bank directly using the phone number on the back of your debit/credit card, or visit the bank to speak with someone in person. PCB will never contact or text you asking for personal or banking information. Assume any unsolicited phone call or text request is fraudulent.
  • Be aware of the location of your mobile devices (smartphones, tablets) at all times. Only log on financial websites when you have a secure, safe and trusted Internet connection.
  • Contact PCB immediately if you think your online identity has been compromised. The sooner you alert proper authorities about suspicious activity, the sooner it can be resolved.
  • For additional information about Cyber Security Awareness, visit Stay Safe Online.
Mobile & Online Banking Safety Tips from PCB (2024)

FAQs

When using online and mobile banking What is a tip to keep your account safe? ›

Never share your password, account number, Password/PIN or answers to security questions. Change your passwords frequently. PCB recommends changing your passwords every 60 days. Do not save credit/debit card, bank account or routing numbers, or other financial information on your computer, phone or tablet.

What are the risks of online and mobile banking? ›

Hackers may abuse unprotected public Wi-Fi hotspots to dispense malicious software onto your device or steal login credentials. For this reason, avoid opening your mobile banking apps while connected to public Wi-Fi if possible and consider using a VPN to encrypt your connection.

How mobile banking is safe and secure? ›

Most of the banking applications use the two-factor authentication, i.e., verification of the transaction they generate. In every transaction, an SMS with an OTP (One Time Password) is sent to the user, i.e., you, which you must then enter and confirm that the transaction is good to go.

What type of security precautions do you take when doing mobile banking? ›

Here are some tips for a more secure mobile banking experience:
  • Don't lose your phone. ...
  • Use the official banking app, not the browser. ...
  • Don't just follow any link you see. ...
  • Don't use mobile banking on public Wi-Fi. ...
  • Use strong passwords and 2FA. ...
  • Use antivirus software with malware and phishing protection.
Dec 20, 2023

What are at least 3 tips to manage your banking account? ›

The Do's
  1. Keep an eye on your balance. Regularly keeping track of your balance is essential for several reasons. ...
  2. Use bill pay. ...
  3. Maintain a budget. ...
  4. Keep an emergency fund. ...
  5. Explore other bank accounts. ...
  6. Don't forget to fund your account. ...
  7. Don't use your debit card. ...
  8. Don't forget about fees and minimums.
Sep 15, 2023

What are 2 best practices for keeping your online banking information secure? ›

What Is the Best Way to Protect Online Banking?
  • Choose strong passwords.
  • Change passwords regularly.
  • Use two-factor authentication.
  • Stay skeptical of scams.
  • Use your financial institution's security offerings.
  • Use a password manager.
  • Check your accounts regularly.
Jul 25, 2023

What is the biggest danger when online banking? ›

The biggest risk of online banks is that someone will access your savings or checking account and steal your information and money. This typically happens when your account is hacked by cybercriminals who get your username and password. However, these risks are not limited to banks that operate exclusively online.

Which is safer, online or mobile banking? ›

Banking apps can be safer than using an online banking portal due to biometric-enabled login options for your phone and the app itself. Your face, your fingerprint and your phone are a lot harder to hack than your username and password.

What is the difference between mobile banking and online banking? ›

The biggest difference between the two is their functionality. Internet Banking allows you to conduct online transactions through your PC or laptop and an internet connection. On the other hand, mobile banking can be done with or without internet. Many banks nowadays have their mobile apps for mobile banking.

What is the safest device to do online banking? ›

You don't know who has access to the network traffic and whether they can view the data you send. For better online banking security, Marchini advises using your cellular network.

What are two reasons to not use online banking? ›

  • Customer service lacks personal touch.
  • Not an option for those lacking access to the internet.
  • ATM options may be limited.
  • Greater due diligence required to vet the bank.
Dec 31, 2021

What are the disadvantages of mobile banking for banks? ›

Cons:
  • Risk of hacking and identity theft.
  • Tech issues or bugs can affect usability.
  • Some mobile banking apps charge fees.
  • Features aren't the same for all apps.
Feb 7, 2024

Can hackers access your banking app? ›

Hacking your data: Hackers can steal your money remotely

Hackers have created malicious software (known as malware or Trojans) that attack bank apps. If you're tricked into downloading malware onto your phone, a scammer can spy on you and steal your mobile banking username and password.

How to secure mobile banking? ›

How to protect yourself against mobile banking fraud
  1. Download a verified banking app from your bank's website. ...
  2. Make sure your bank uses two-factor or multi-factor authentication. ...
  3. Use a strong password. ...
  4. Avoid using public Wi-Fi. ...
  5. Get smart about phishing and smishing. ...
  6. Set up alerts via email, text or the bank's app.
Apr 1, 2024

How do I protect my mobile banking app? ›

Install an effective mobile anti-malware / anti-virus software on your smartphone and keep it updated. Be aware of shoulder surfers. Be extra careful while typing confidential information such as your account details and password on your mobile in public places. Do not download unwanted apps on your mobile.

How do I keep my online account safe? ›

Top tips for staying secure online
  1. Top tips for staying secure online.
  2. Use a strong and separate password for your email.
  3. Install the latest software and app updates.
  4. Turn on 2-step verification (2SV)
  5. Password managers: using browsers and apps to safely store your passwords.
  6. Backing up your data.
  7. Three random words.

How do I stay safe online banking? ›

7 Online Banking Safety Tips You Need To Know
  1. Never use unsecured public WiFi. ...
  2. Don't save logins. ...
  3. Use passphrases instead of passwords. ...
  4. Keep up on updates. ...
  5. Never click on email links. ...
  6. Check your account often from a safe location. ...
  7. Use a unique username.

How to keep your online banking secure? ›

7 Tips for Safe Online Banking
  1. Selecting a strong password. ...
  2. Never share your password. ...
  3. Avoid phishing e-mails. ...
  4. Use your own computer/laptop. ...
  5. Use licensed Anti-Virus software. ...
  6. Register for account notifications. ...
  7. Type the URL of your bank.

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