Mobile Money | Payments | WorldRemit (2024)

Mobile money is an electronic wallet service. This is available in many countries and allows users to store, send and receive money using their mobile phone.

The safe and easy electronic payments make Mobile money a popular alternative to bank accounts. It can be used on both smartphones and basic feature phones.

How to use Mobile Money for international money transfers?

Here’s how to use Mobile Money payment when paying for a WorldRemit money transfer:

  • choose Mobile Money as your payment method when you come to pay

  • you'll be taken to a secured page powered by our technical partner Tingg, where you can choose which Mobile Money service provider (MNO) you can use to pay for your transfer

  • confirm your Mobile Money number and amount to pay

  • you will automatically receive an SMS or a push notification instructing you to enter your PIN on your mobile phone

  • If you do not receive the notification, please contact your Mobile Money service provider (MNO)

We’ll get a confirmation telling us that your payment is complete.

Are Mobile Money payments safe?

Yes. Mobile Money providers place a lot of importance on the security of their systems, sensitive information encryption. They undertake regular security reviews to ensure that we meet all modern security standards.

How long does a Mobile Money payment take?

When paying for your money transfer with Mobile Money, it usually goes through instantly or can take up to 60 seconds.

Can I pay by Mobile Money in my country?

You can pay for your WorldRemit money transfer using Mobile Money from the countries below. Simply click on them to see what the maximum amounts you can send are.


What should I do if my Mobile Money payment is declined?

We won’t know why your Mobile Money payment is declined. We wouldn’t have access to that information. And so the best thing to do is contact your Mobile Money provider. They should be able to give you more information. Once the issue is resolved by your Mobile Money provider (MNO), go back to WorldRemit to finalise your transfer.

Will I be charged for paying with Mobile Money?

There are never any hidden or extra fees when using WorldRemit. The total you need to pay is outlined when you create a transaction. Mobile Money operators may charge you to make payments. If this is the case, the charge will vary depending upon the Mobile Money provider, and is not charged by WorldRemit.

Can I pay using someone else’s Mobile Money account?

No. The money you send as a transfer must come from your own Mobile Money account. That’s because as a financially regulated company, we need to ensure that we know the identity of our customers – and this includes the source of the funds they pay with. We willonlyuse the mobile number provided in your registration form. If you want to modify it, go to My Account and edit the details under theMy Detailstab. You could do this yourself or contact WorldRemit to make the change.

How long does a Mobile Money refund take?

If you decide to cancel a money transfer made with a Mobile Money payment, you can expect your refund to be credited within 2 - 3 working days, up to 7 working days. The funds will be directly credited back to your account.

How will I be notified that my Mobile Money payment is successful?

You will receive a text message from your Mobile Money provider informing you that that money has been taken out of their account. We will also confirm to you that your payment is successful.

A fast and secure way to send money on the go

Download our app for free to send money online in minutes to over 130 other countries. Track your payments and view your transfer history from anywhere.

Mobile Money | Payments | WorldRemit (1)Mobile Money | Payments | WorldRemit (2)

Mobile Money | Payments | WorldRemit (3)

Mobile Money | Payments | WorldRemit (2024)

FAQs

What is the mobile money method? ›

Mobile money stores funds in a secure electronic account linked to a mobile phone number. In some cases the wallet number will be the same as the phone number, but not always – they can be different. Before sending funds to a mobile money wallet, please check with your recipient to determine the correct number.

What is an example of mobile money? ›

Examples include pre-paid cards, electronic purses, such as M-PESA in Kenya, or web-based services, such as PayPal. As such, e-money can serve an umbrella term for a number of more specific electronic value products and services.

How to transfer mobile money to bank account? ›

Short cut.
  1. *165*6*1*00*14*2#
  2. Enter Account number.
  3. Enter Amount.
  4. Enter Mobile Money PIN.

What is my mobile money? ›

Mobile money is an electronic wallet service. This is available in many countries and allows users to store, send and receive money using their mobile phone. The safe and easy electronic payments make mobile money a popular alternative to bank accounts. It can be used on both smartphones and basic feature phones.

What are the disadvantages of mobile money? ›

Mobile money services can be susceptible to fraud, such as phishing attacks or unauthorized transactions. 7. Mobile money services often have transaction limits, which can be restrictive for businesses or large transactions.

What is used to identify mobile money? ›

​The correct answer is MMID. MMID is used as an identifier of mobile money.

What is cash in mobile money? ›

Cash in. The process by which a customer credits his account with cash. This is usually via an agent who takes the cash and credits the customer's mobile money account. Cash out. The process by which a customer deducts cash from his mobile money account.

Why use mobile money? ›

Managing business funds: Businesses use mobile money services to take and make payments and store funds. The security of mobile money platforms helps entrepreneurs feel safer managing cash flow. Personal savings: Mobile money provides bankless people with a safe place to store emergency funds.

Can I transfer my bank mobile money to my bank account? ›

WIRE TRANSFER MONEY FROM BankMobile to ANOTHER BANK ACCOUNT

- There is a $25 fee for every wire transfer. - $10,000 max limit to transfer to own bank acct. - $1,000 max limit to transfer to another person's bank acct. 1.

Can I transfer money from one bank to another through mobile banking? ›

Steps for Transferring Money Between Banks

Log into your bank's website or connect via the bank's app. Click on the transfer feature and choose transfer to another bank. Enter the routing and account numbers for the account at the other bank. Make the transfer.

How does mobile payment work? ›

The customer holds their device close to the NFC-enabled POS terminal, approximately within two inches and this initiates the transaction. Both devices use RFID technology (NFC is a subset of this technology) to pass encrypted information back and forth to process the payment, which happens within a matter of seconds.

What is the difference between mobile banking and mobile money? ›

What is Mobile Banking? While mobile money focuses on providing a comprehensive set of financial services, mobile banking primarily centers around enabling users to access and manage their traditional bank accounts through mobile devices.

How do I set up a mobile money account? ›

In store
  1. Visit your nearest authorized Mobile Money agent.
  2. Upgrade your SIM to a Mobile Money-enabled card using a SIM swap.
  3. The agent will take you through the registration process.

Is mobile money the same as mobile wallet? ›

Mobile Money: Financial services that let users store, send, and receive money via their mobile phones are referred to as mobile money, on the other hand. With mobile money, conventional payment methods like credit or debit cards are usually not stored, in contrast to mobile wallets.

What is mobile payment method? ›

What Is a Mobile Payment? A mobile payment is a money payment made for a product or service through a portable electronic device such as a tablet or cell phone. Mobile payment technology can also be used to send money to friends or family members, such as with the applications PayPal and Venmo.

How does T-Mobile MONEY work? ›

T-Mobile MONEY offers customers a high-interest, mobile-first checking account with no account fees. T-Mobile MONEY (accounts provided by Customers Bank, Member FDIC) has no monthly fees, no minimum balance fees, no overdraft fees, no transfer fees, and no late payment fees.

How long does a mobile money transfer take? ›

When paying for your money transfer with Mobile Money, it usually goes through instantly or can take up to 60 seconds.

How can you tell the difference between mobile money and mobile banking? ›

Mobile Money lets you send and receive money with the help of a mobile phone and the internet, while Mobile Banking allows you to carry out banking related transactions or transfers through a bank app.

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